Matthew
Flynn
Portfolio
Review
RFx generator
refresh
Introduction
Project Details
RFx Generator Refresh
Building a sleek, modern process for efficient RFP submission for Prokur's RFx generator.
Head of Design
Jr. Designer
PM
Tech Lead
FE Developer
Figjam
Figma
Github
Framer
Discovery and Research
Spring 2025
Ideation
Summer 2025
Build and test
Fall - Winter 2025
Procurement Journey
Results
Problem
As an organization procurement leader, I need a way to create quick, reliable RFPs that drive vendor engagement but also allow the use of tried and true RFP creation methods.
Long email chains
Outdated software
Pen and Paper
Post its
Excel spreadsheets and Google Docs
"I am not ready to overhaul my process but I am looking for ways to be more efficient and find better vendors."
-Procurement Leader
Process
Research and Discovery
"A vendor is not as savvy as we think they are. …They don’t know how to make themselves viable in a system like this."
"If the RFP is written the right way then it should be easy to decide, the same people will decide on bid winner"
Redefine the Problem
IF
We stick with the drag and drop RFP creation pattern…
AND
…writing RFPs is a time consuming process that varies from organization to organization…
THEN
…users will feel burdened rather than freed by the customization.
HOW MIGHT WE
…allow Buyers to seamlessly incorporate different file types?
…standardize RFx for future tools (Search, Marketplace)?
…make it easier to create documents on different devices and screens?
…allow the vendor to have a standard document to respond to?
…let vendors onboard and respond easily and cheaply?
…make addendums easier to manage?
Insights
Collaboration is key
TASKS
Users collaborate with internal stakeholders (executives, department heads) to define project needs.
Modern adoption will take time
USER BEHAVIORS
Rely on spreadsheets and project management tools (e.g., Trello, Asana) to track vendor responses.
RFP creation is iterative and non linear
ASSUMPTIONS
Users may need the ability to add additional clauses, terms, or agreements to procurement contracts after the initial agreement has been made.
Communication between buyers and vendors is innefficient.
INSIGHT
Vendors and Buyers often different methods and tooling during the procurement process.
Northstar
A form based approach that allows users to fill out common fields but also include custom attachments for additional clarity.
Wireframe
Usability Test
Handoff
Prototype
Launch
Q4 2025
Includes AI features to help simplify response vetting.
Scoring Criteria customization
Enhanced scoring and results for judges
Free RFP for organizations to test run the product